Shipping Policy

At Faisal Riyadh, we are committed to providing a convenient and reliable shopping experience with free shipping to all our customers within the Kingdom of Saudi Arabia.

⏱ Order processing time
All orders are processed within 1-2 business days from the date of payment confirmation.

🚚 Expected delivery times
- Within the Kingdom of Saudi Arabia: from 3 to 7 working days.
- We currently do not ship internationally, as our services are limited to the Kingdom of Saudi Arabia only.

📦 Shipping costs
We offer free shipping on all orders within Saudi Arabia, with no additional charges.
The customer is not responsible for any customs duties or added taxes, as these costs are fully covered by us.

🔎 Track order
Once your order has been shipped, we will provide you with a tracking number to track the shipment's status until it arrives at your door. The tracking number is typically activated within 24–48 hours of shipment.

⚠️ Important notes
- Although we are committed to delivery dates, delays may occur beyond our control, such as weather conditions or shipping company problems.
- We will notify you immediately via email in the event of any exceptional delay.

📩 Contact us
For any inquiries about shipping or order status, please contact us via:
Email: info@faisal-riyadh.com